Netcash and SOLIDitech have partnered to offer an automated billing and invoicing solution for Internet Service Providers (ISPs) that use the SOLID platform to automate their sales, support and service business processes.

Built in South Africa, the SOLID platform eliminates manual bottlenecks in ISP processes, from sales to collections and from support to customer relationship management.

Tight integration of SOLID with the Netcash payments platform enables ISPs to offer their customers multiple payment options as well as to streamline collections with automatic debit order submissions and real-time payment rejection processing. The Netcash platform also simplifies debit order mandate generation.

Netcash offers a variety of services to suit ISP’s collection needs, including recurring and once-off debit orders and same-day or two-day services. An added benefit is that all statement items can be automatically matched to ledger account transactions, reducing the number of manual processes.

ISPs can also provide customers with a wide range of payment options from one interface, including debit order, credit card, bank EFT, Instant EFT, Visa Checkout, and Scan to Pay using major wallets or banking apps. Invoices can be automatically generated based on their chosen branded template and created in SARS compliant PDF formats.

Says Annette Gardner, Marketing Manager at SOLIDitech: “With our SOLID platform, we enable ISPs to deliver high quality services at lower costs, with exceptional customer service. We are pleased to partner with Netcash to enrich our platform since our companies share the goal of helping businesses scale beyond their manual processing capabilities.”

Adds Charles Pittaway, MD at Netcash: “We are focusing on building partnerships with best-of-breed vendors in vertical markets to help small and medium businesses automate payments and reconciliations. This relationship with SOLIDitech is a good fit since we share the goal of helping businesses take friction out of their billing and reconciliation processes via automation.”