Zoom Video Communications, Inc., a provider of video-first unified communications, today announced that analyst firm Gartner has named Zoom a Leader in the 2019 Magic Quadrant for Meeting Solutions. This is the fifth time Zoom has appeared in the Gartner Magic Quadrant and its fourth consecutive time as a Leader.
The criteria used by Gartner to evaluate companies selected for the Magic Quadrant include completeness of vision and ability to execute. This report examined 16 vendors across a range of criteria and positioned Zoom as a Leader.
“We are very happy to receive this recognition from Gartner and to be placed in the Leaders’ quadrant again,” said Eric S. Yuan, founder and CEO of Zoom. “Millions of happy users know that Zoom is the leader in meeting solutions and unified communications. This is evident in our industry-leading NPS score over 70, strong year-over-year enterprise customer growth, and over 200 features and enhancements released each year. We will continue to work hard to first and foremost deliver happiness to our customers. We are gratified that Gartner has recognised our completeness of vision and ability to execute.”
Zoom has also been recognised by its customers on Gartner Peer Insights in the Meeting Solutions market. As of September 9, 2019, Zoom Meetings has an overall rating of 4.6/5 stars based on 3077 reviews. Zoom Meetings also has the highest overall rating in this category among vendors with more than 15 reviews.